RE: [xep-support] Problems with RightFax server

From: Dale Jablonski (djablonski@PLANSOFT.com)
Date: Fri Oct 15 2004 - 13:33:45 PDT

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    Hello Kareem,

    We have been using XEP with RightFax 8.5 for some time now and successfully
    send PDFs through RightFax without problems.

    One thing to note is that RightFax has a PDF add-on module which converts
    PDF documents into TIFF images for FAX processing. If you do not have this
    module, that is most likely the issue.

    Hope this helps.

    --Dale

    Dale Jablonski
    Director, Enterprise Technology Engineering
    OnVantage, Inc
    8285 Darrow Road
    Twinsburg, OH 44087
    Phone: 330.405.8275
    Fax: 330.405.5566

    -----Original Message-----
    From: Kareem Kouddous [mailto:kkouddous@sapient.com]
    Sent: Friday, October 15, 2004 1:13 PM
    To: xep-support@renderx.com
    Subject: [xep-support] Problems with RightFax server

    Has anyone had any problems with PDF files generated with XEP that are
    sent to Captaris RightFax 8.7 as attachments?

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