[xep-support] Failed to create image of type null

Hello Michael,
I simplified the chart, this is now just a red circle and I have still
the same problem like before.

"[error] Failed to create image file:/Chart.pdf of type null"

I have no idea what's wrong with this pdf file. :(

It would be great advantage for renderX community to solve this problem,
because SAS is a very powerful reporting tool but with a little
possibility to generate well formed pdf files.

Could you please check the Chart.pdf file and maybe find the solution
for this problem.

For sure it is possible to open the file with acrobat and save this
again, but it would be a bit difficult for me to do so for 200 charts
for each report, which we are going to produce automatically with SAS.
:))

Thank you!

BR
Paul Wagner

-----Original Message-----
From: Michael Sulyaev [mailto:msulyaev@renderx.com]
Sent: 05 March 2008 09:46
To: Wagner, Paul, VF-Group
Subject: Re: BOUNCE xep-support@renderx.com: Message too long (>40000
chars)

> Hello XEP support team,
> I'm just wondering what's wrong with this pdf chart produced by SAS?
> I try to include this chart into pdf report (<fo:external-graphic
> content-height=3D"120pt" src=3D"url({$GRAPH_DIR}Chart.pdf)"/>) and got

> = the error message:
> =20
> [error] Failed to create image
> file:/SAS/config/Lev1/SASREP/tmp/Chart.pdf of type null [error]
> com.renderx.graphics.ImageFormatException: !Wrong xref offset
> 60913
> =20
> We're using XEP version 4.7.
> =20
> Any idea?
> =20
> I would very appreciate your help.
> =20
> Kind Regards
> Paul Wagner

Hello Paul,

Your message to xep-support@renderx.com did not reach the list
subscribers because of the size of the attachment. Did you mean to send
it to our dedicated support line (support@renderx.com)?

I have inspected Chart.pdf, and got the same error with the most recent
version of XEP. The file Chart.pdf contains end-of-lines as the
sequences 0D0D0A, which is CR-CR-LF, and may possibly be the reason of
the failure, and may also be possibly wrong. However, Acrobat Reader 8.0
somehow handles this situation.

To fix it, try re-saving the file in Acrobat.

--
Best regards,
Michael Sulyaev
http://www.renderx.net
http://www.renderx.com
mailto:support@renderx.com

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