RE: [xep-support] PDF Not Finished

Other Acrobat files seem to be fine and there is no error message in Acrobat, so I'm going back to the source file to see if it's halting the generation. That's the question. Is there a log file or a switch to turn on more detailed logging?

I was specifically told by RenderX to convert to PS, since our graphics are EPS files. Supposedly, I can't do XML to PDF if my art is EPS. I have to use PS as an intermediary step.

- Brian

From: owner-xep-support@renderx.com [mailto:owner-xep-support@renderx.com] On Behalf Of Kevin Brown
Sent: Tuesday, April 06, 2010 2:00 PM
To: xep-support@renderx.com
Subject: RE: [xep-support] PDF Not Finished

Perhaps I am confused ... are you asking us why Adobe software stops? If so, please call Adobe.

And also if so (as we have seen many times) ... why wouldn't you run XEP to get both PDF and Postscript? In a proper integration one can actually generate both output formats simultaneously (i.e. render once, write both outputs).

We have proven in a very large installation of RenderX that you can run ten 1000 page documents to both PDF and Postscript faster and in less memory than Adobe can do a simple conversion of Postscript to PDF through distiller for only one of those documents.

Kevin

From: owner-xep-support@renderx.com [mailto:owner-xep-support@renderx.com] On Behalf Of Brian Rollins
Sent: Tuesday, April 06, 2010 12:40 PM
To: xep-support@renderx.com
Subject: [xep-support] PDF Not Finished

Hey there RenderX folks, hoping to get some help.

Running XEP Desktop to do a transform to PS (then later a PDF). The document is incomplete. It generates a full Table of Contents and all the bookmarks (in Acrobat), but the book stops at page 94 (and should be about 120).

I'm not getting any errors during the generation process through X4U Converter.

Is there a log file I can check or a switch to turn on more detailed logging?

Thanks.

Brian Rollins
Multi-Authoring Specialist, Training and Documentation
Jeppesen, Inc.<http://www.jeppesen.com/>
brian.rollins@jeppesen.com

-------------------
(*) To unsubscribe, send a message with words 'unsubscribe xep-support'
in the body of the message to majordomo@renderx.com from the address
you are subscribed from.
(*) By using the Service, you expressly agree to these Terms of Service http://www.renderx.com/terms-of-service.html
Received on Tue Apr 6 13:52:08 2010