I would suggest looking into fonts used. We had a different, but similar issue with a PDF search tool. Two things that we’ve found can throw off PDF related tools. Hit these all with other exporters, but something to look into.
1) Outlined fonts (doubt that here). This was caused by an incompatible font being used (Open Type versus Type 1). The tool would outline the fonts to compensate. Might want to check if there are limitation in Acrobat as to what font type/s it supports. There might be a limitation.
2) A layer over the text. Perhaps there is an empty float or something over the text. I would suggest trying Illustrator to see if you find anything odd with the file.
Trevor Hendricks<mailto:trevor.hendricks@kohler.com>
Project Analyst -- Publication Systems
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From: Xep-support [mailto:xep-support-bounces@renderx.com] On Behalf Of Annette-consultant.Bouillin@fresenius-kabi.com
Sent: Thursday, October 30, 2014 10:45 AM
To: RenderX Community Support List
Subject: [xep-support] Re: PDF comparison with Acrobat fails with PDFs generated with XEP
I got your point Kevin. I doubt they would help me because their tool does work with some PDFs (based on various forums, it seems that they've had issues with this tool for a long time and new versions do not solve anything). I was wondering if there was anything I could do to make it work for my PDFs. My other option is to compare the PDFs with a tool other than Acrobat.
Best regards,
Annette-consultant Bouillin
IFU project lead for ONG - Assystem consultant
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From: Kevin Brown <kevin@renderx.com<mailto:kevin@renderx.com>>
To: RenderX Community Support List <xep-support@renderx.com<mailto:xep-support@renderx.com>>,
Date: 27/10/2014 17:35
Subject: [xep-support] Re: PDF comparison with Acrobat fails with PDFs generated with XEP
Sent by: "Xep-support" <xep-support-bounces@renderx.com<mailto:xep-support-bounces@renderx.com>>
________________________________
IMHO you asking the wrong company a question. You should ask Adobe why their tool fails on comparing PDFs as that is supposedly what the tool does.
Kevin Brown
Annette-consultant.Bouillin@fresenius-kabi.com<mailto:Annette-consultant.Bouillin@fresenius-kabi.com> wrote:
Hello XEP community,
I'm using XEP to generate PDF output from DITA source files. When comparing two PDF files generated with XEP in Adobe Acrobat Pro, the comparison fails. When comparing two files generated with Framemaker, the comparison runs Ok. Is there anything in XEP that I could modify to make sure we can compare PDFs? I'm using XEP (via Oxygen) with the default settings so far.
Thanks!
Best regards,
Annette-consultant Bouillin
IFU project lead for ONG - Assystem consultant
FRESENIUS VIAL SAS
Société par Actions Simplifiée
au capital de 15 344 534,75 euros
RCS Grenoble B 408 720 282
Le Grand Chemin
38590 Brézins - France
T : +33 4 76 67 57 04
F : +33 4 76 67 11 34
annette-consultant.bouillin@fresenius-kabi.com<mailto:annette-consultant.bouillin@fresenius-kabi.com>
www.fresenius-kabi.com<http://www.fresenius-kabi.com/>
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Received on Thu Oct 30 07:53:11 2014
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