RE: [xep-support] Postscript Printing Problem

Jez,
 
We had similar problems with embedded fonts in the PDF. Whenever (in Acrobat) the Document Properties dialog lists embedded fonts as
follows:
 
[Fonts Used in this Document]
ArialMT (Embedded Subset)
    Type: TrueType (CID)
    Encoding: Identity-H
 
there was bound to be a problem. PDF specialists may be able to explain why.
It appears that printer drivers can make a difference. Some HP drivers (but not all -- this may be the case with other brands as
well) invariably produce the "offending command" message with this kind of embedding.
 
By avoiding TrueType font embedding (e.g., by using "Helvetica" as font-family and appropriate settings in 'fonts.xml') we did not
(yet) run into the problem anymore.
 
Have a look at 'fonts.xml' in the 'etc' subdirectory of your installation to see what fonts will be embedded.
 
Hoping this helps,

--
Jacques DESEYNE
S.W.I.F.T.
Society for Worldwide International Financial Telecommunication
 <http://www.swift.com> www.swift.com
User Documentation Dept.
B-1310 La Hulpe
  _____  
From: owner-xep-support@renderx.com [mailto:owner-xep-support@renderx.com] On Behalf Of Jez Brewster
Sent: Tuesday, November 02, 2004 10:27 PM
To: xep-support@renderx.com
Subject: RE: [xep-support] Postscript Printing Problem
Hello
 
Has anybody any thoughts as to the nature of the PostScript printing problem that I have uncovered?  Was this issue caused by my
incorrect formatting of the XSL-FO or something more sinister?
 
Any thoughts would be gratefully received.
 
Jez Brewster
 
-----Original Message-----
From: owner-xep-support@renderx.com [mailto:owner-xep-support@renderx.com]On Behalf Of Jez Brewster
Sent: 29 October 2004 09:31
To: xep-support@renderx.com
Subject: [xep-support] Postscript Printing Problem
Hello
 
I'm currently generating PDFs using XEP 3.8 (Java).  XEP has proved to be a great tool for quickly creating PDFs, using the Tutorial
and UserGuide documentation for reference.
 
However, I am aware that I know very little about any performance tuning considerations, and also about Postscript printing issues.
 
The problem is that various subscribers to our service (delivery of products owned under the service is provided in a variety of
formats including PDF) have reported problems with using Postscript printers to print delivered PDF content.
 
For example, one error raised by a subscriber stated that our product "crashes my HP LaserJet 4050N Postscript Printer (page says
ERROR: typecheck, OFFENDING COMMAND: filter) when printing from Acrobat Professional 6.02."  What adds to my confusion is that the
PDF product has previously been provided to subscribers via Acrobat Distiller generated content, and the subscribers have stated
that no problems occurred previously with printing the Distiller generated PDFs.
 
This problem may be related to the fact that the XEP generated PDF has a size of 225KB but when I choose to print to a Postscript
file (choosing "Print to File" on the File -> Print menu), the size rises to 11MB.  PDFs of the same product type generated via
Distiller were of a size 275KB but only rose to 330KB when I chose "Print to File".  Also, the printing of new XEP generated product
(where printing works on my PC, as opposed to the client that has reported the problem) is noticeable slower as a result.
 
I'd be grateful for any advice on what I am doing incorrectly.
 
Attached to this email is some of the sample XSL-FO (I could not attach the full XSL-FO and get the message to appear on the mailing
list).
 
Thanks
 
Jez Brewster
 
 
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