[xep-support] Re: Change bars error

From: Alexey Medvedev <amedvedev@renderx.com>
Date: Mon Aug 06 2012 - 03:46:14 PDT

On 08/02/2012 12:28 AM, Michaud, Jean-Francois wrote:
> I’m enquiring about the issue
> http://services.renderx.com/lists/xep-support/5781.html. We experience
> this problem fairly infrequently but frequently enough that it gets
> eyebrows to raise a bit. After doing a bit of analysis I haven’t been
> able to really pinpoint the exact data condition in which the error
> occurs. Do you happen to know the exact data condition that yields the
> end tag to not be found by RenderX?

Hello Jean-Francois,

A new version of XEP, 4.20, includes a change related to this problem.
Although it is not a perfect fix, it turns the error to be non-fatal,
that is, what used to trigger a crash may now result in an error message
and a missing change bar, but not a crash.

Please try upgrading.

Regards,
Medvedev Alexey
RenderX
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Received on Mon Aug 6 03:36:03 2012

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